Privacy policy

Controller: ALBORELLA Sagl, Via Foce 11, 6900 Lugano — portobellolugano@gmail.com.

What we collect

On every page we count the visit: which page, which site you came from, the country, the kind of device, the browser, the language, and whether you pressed a button such as “Call” or “Book a table”. This is done by Umami, a program installed on the servers of whoever runs the site (WeSite, Mendrisio) and not a third-party service: no cookies, no identifier saved on your device, and the IP address is not kept. From it we learn how many people read what, not who you are.

If you write to us — with the form, by email or on WhatsApp — we process what you send us in order to reply and to keep a record of the exchange, for as long as is necessary for that purpose.

The server that serves these pages logs requests as any web server does — IP address, time, page — for security and diagnostics, for a limited period.

What we do not do

There are no Meta or Google pixels, there is no Google Analytics, and we neither sell nor pass on data to anyone. The pages connect only to the server that serves them and to the visit counter.

Your rights

You may ask us what data we hold about you, and have it corrected or deleted, by writing to the address above. The Swiss Federal Act on Data Protection (FADP) applies.

The technical side of the site is handled by we-site.ch.